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GIOTAS S.A.
       

Dear customer, 

Glued laminated wood materials  are a specialized product manufactured to designed strength and appearance standards. As with other building products, however, wood can be affected by the care of lack of care used during storage. Proper handling is important to insure that glued laminated wood material retain both the structural and appearance standards intended by the designer and built into the product at the plant. Following these simple precautions will help you obtain the kind of installation of which we can both be proud.

Unloading
If damage or loss in transit exists, do not unload until the delivering carrier has made an inspection. The carrier will not accept a damage claim unless its own inspection report accompanies the claim. Describe damage or loss in writing and file your written claim with the carrier. At the same time notify our sale office.

Material sold F.O.B. rail cars or truck requires unloading by you. Use sufficient manpower and proper equipment. Tally quantities against material list. Do not drop or drag laminated materials. Use care in handling to prevent damage to finished surfaces; nylon or plastic slings are desirable.

Storage
The Customer is responsible for protection of this material at all times after arrival. Dimensional changes occur in wood with changes in moisture content.

Product Handling & Protection
It is the responsibility of the buyer to request the shipper to tarp a truck. Schedule delivery and installation of glue laminated wood members to avoid extended yard or jobsite storage.

Keep GIOTAS Products as dry as possible during delivery, storage, handling and erection. If yard storage is necessary, place members on blocking away from ponding water or store under shed.

Proper yard and jobsite protection of GIOTAS products is essential in maintaining dimensional stability. All GIOTAS Products are manufactured with a moisture content that averages 12%. As a general rule, for every 4% increase or decrease in MC, the beam will increase or decrease in size by 1%. GIOTAS Company cannot be held responsible for physical changes that may occur as the result of constant exposure to the elements and/or pressure preservative treated products. These changes (severe checking, splitting, cupping and warping) may occur if beams are not properly protected from exposure to the elements.

Time of removal of factory wrapping is optional, but, it must be emphasized that factory applied wrapping provides additional protection from damage in handling and in-transit only. If beams are wet and still in the wrap, it must be removed. Increases in width and depth will occur if wrap stays on. If further utilization of the wrap is desired for protection after shipment, the members should be inspected and provided with additional protection as necessary. If it is impractical to replace wrapping, all of it should be removed. Do not leave members partially exposed due to potential sun bleaching. Do not allow moisture to accumulate inside wrapping.

When you must store the products at the jobsite, use the same care as with other mill work. Place on blocks well off the ground, separate with stripping in a vertical aligned positions so air circulates around all four sides of each member and cover top and all sides with moisture-resistant paper, tarps or black polyethylene.
 
 

Error or Defect
In case of fabrication error or material defects, immediately notify nearest sales office. Anthony Forest reserves the right to investigate and correct alleged errors and defects. Please call the sales office to notify of any problems.

Finally
Following these suggestions will help assure a satisfactory product and will assist us in maintaining our high standard of quality and customer product acceptance.